Gaming on 1x should always be fun. We provide every player with the tools, information, and support needed to stay in control and keep it that way.
At 1x, we genuinely care about the wellbeing of every player on our platform. Responsible gaming is not just a legal requirement for us — it is a core part of how we operate. We believe that gambling should be an enjoyable form of entertainment, not a source of stress, financial pressure, or personal harm.
The 1x responsible gaming programme gives every registered player access to a full set of tools to manage their gambling activity. Whether you want to set a spending limit, take a short break, or exclude yourself from the platform entirely, all of these options are available to you at any time — no questions asked, no delays.
We also actively monitor player behaviour on the platform. If our systems detect patterns that may indicate a problem — such as unusually long sessions, rapid increases in bet sizes, or repeated attempts to reverse a self-exclusion — our responsible gaming team will reach out to offer support.
Our commitment: 1x will never use marketing tactics that target vulnerable players or encourage players to chase losses. All promotional communications include responsible gaming reminders and are subject to strict internal guidelines.
Six tools built into your 1x account to help you stay in control at all times.
Set a daily, weekly, or monthly deposit limit on your 1x account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately. Increasing it requires a 24-hour cooling-off period.
Choose how long you want each gaming session to last. When your time is up, 1x will send you a reminder notification. You decide whether to continue or log out — the choice is always yours, but the reminder keeps you aware.
Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended and you cannot log in, place bets, or make deposits. The break ends automatically when the period expires.
If you feel you need a longer break, self-exclusion lets you close your 1x account for a minimum of 6 months or permanently. During self-exclusion, your account is fully locked and you will be removed from all marketing communications immediately.
Set a maximum amount you are comfortable losing over a given period. Once your loss limit is reached, 1x will prevent further betting until the period resets. This tool is especially useful for players who want to keep their gaming within a fixed budget.
Enable reality check notifications to receive regular pop-up summaries showing how long you have been playing and how much you have wagered in the current session. A quick reality check can make a big difference to how you manage your time and money.
Setting up responsible gaming limits on 1x takes less than two minutes.
Visit 1x-1x.com/login and sign in with your registered email and password. If you do not have an account yet, register here — it only takes a minute.
Click on your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu.
Navigate to the "Responsible Gaming" section within your account settings. All available tools are listed here with clear descriptions and easy-to-use controls.
Choose the tool you want to activate, enter your preferred limit or duration, and confirm. Deposit and loss limits take effect immediately. Increases to existing limits require a 24-hour review period.
If you are having trouble activating any tool, or if you want to request self-exclusion urgently, contact our support team at [email protected]. We will action your request immediately.
A quick reference for all responsible gaming limits available on 1x.
Important: Increasing a deposit or loss limit requires a mandatory 24-hour cooling-off period before the new limit becomes active. This is a deliberate safeguard to protect you from impulsive decisions made in the heat of the moment.
Recognising the signs early is the first step toward getting back in control.
Spending more money on gambling than you can afford to lose.
Borrowing money or selling possessions to fund gambling.
Chasing losses — continuing to bet in an attempt to win back money you have lost.
Feeling anxious, irritable, or restless when you are not gambling.
Neglecting work, family, or personal responsibilities because of gambling.
Lying to friends or family about how much time or money you spend gambling.
Feeling that you need to gamble with larger and larger amounts to get the same excitement.
Repeatedly trying to cut back on gambling but finding it difficult to stop.
If you recognise any of these signs in yourself or someone you know, please reach out to our support team immediately or use the self-exclusion tool in your account settings. You are not alone, and help is available. Contact us at [email protected] or visit our FAQ page for more information.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use one of the responsible gaming tools available on your 1x account.
Have you ever spent more money gambling than you originally planned to in a single session?
Have you ever felt the need to gamble with more money to get the same level of excitement?
Have you ever tried to win back money you lost by placing more bets?
Has gambling ever caused you to miss work, study, or important family commitments?
Have you ever hidden your gambling activity or the amount you spend from people close to you?
Have you ever felt stressed, anxious, or depressed as a result of your gambling?
Have you ever borrowed money or used savings intended for other purposes to fund gambling?
If you answered "yes" to two or more of these questions, we strongly encourage you to set a deposit limit or take a cool-off break using the tools in your 1x account settings. Our support team is also available around the clock if you want to talk things through.
1x has a strict zero-tolerance policy on underage gambling. You must be at least 18 years old to register an account and use any part of the 1x platform. Age verification is a mandatory step in the registration process, and we reserve the right to request identity documents from any player at any time.
If we have reason to believe that a player is under 18, their account will be suspended immediately pending verification. Any winnings accumulated during this period will be withheld until the player's age is confirmed. If the player is found to be underage, the account will be permanently closed and all funds returned to the original payment source.
We also encourage parents and guardians to use parental control software to prevent minors from accessing online gambling platforms. If you believe a minor has registered on 1x, please contact us immediately at [email protected] and we will investigate without delay.
Under 18? You are not permitted to use the 1x platform in any capacity. Attempting to register using false age information is a violation of our Terms and Conditions and may be reported to the relevant authorities.
Parents and guardians: If you share a device with a minor, make sure to log out of your 1x account after every session and consider using device-level parental controls to restrict access to gambling websites.
Age verification: All 1x players must complete identity verification before their first withdrawal. This process confirms that every active player on the platform meets the minimum age requirement of 18 years.
Keep these principles in mind every time you play on 1x.
Never gamble with money set aside for rent, bills, food, or other essential expenses. Set a gambling budget and stick to it.
Treat gambling as entertainment, not as a way to make money. The house always has an edge — enjoy the experience without relying on winnings.
Step away from the screen regularly. Long uninterrupted sessions can cloud your judgement and lead to decisions you might regret.
If you have reached your limit for the day, stop. Chasing losses almost always leads to bigger losses. Walk away and come back another day.