Legal & Platform Rules

1x Terms and Conditions

These terms govern your use of the 1x platform. Please read them carefully before creating an account or placing any bets. By registering on 1x, you agree to everything set out below.

Last updated: January 2025

Key Things to Know Before You Play

A quick summary of the most important rules on 1x — the full details are in the sections below.

You Must Be 18 or Older

1x is strictly an 18+ platform. No person under the age of 18 is permitted to register, deposit, or play any game on 1x under any circumstances. Age verification is required before your first withdrawal.

One Account Per Person

Each player is allowed exactly one account on 1x. Creating duplicate accounts — whether to claim multiple bonuses or for any other reason — is a violation of these terms and will result in account suspension and forfeiture of all balances.

Bonus Wagering Requirements Apply

All bonuses on 1x come with wagering requirements that must be met before any bonus-derived winnings can be withdrawn. The specific requirements for each promotion are listed on the Promotion page.

Fraud and Abuse Are Prohibited

Any attempt to exploit technical errors, manipulate game outcomes, use automated betting software, or abuse the bonus system is strictly prohibited. 1x reserves the right to void bets and close accounts where abuse is detected.

Your Account Is Your Responsibility

You are responsible for keeping your login credentials secure. 1x will not be liable for losses resulting from unauthorised access to your account where you have failed to protect your password. Enable two-factor authentication where available.

Responsible Gaming Tools Are Available

1x provides deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available to all players at any time. Visit the Responsible Gaming page to set them up.

Important: These Terms and Conditions form a legally binding agreement between you and 1x. By accessing or using the 1x platform at 1x-1x.com, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree, please do not use the platform.

1 General Terms

Welcome to 1x — an online gaming and sports betting platform operated at 1x-1x.com and designed specifically for players in Bangladesh. These Terms and Conditions apply to every person who accesses the 1x website, creates an account, makes a deposit, claims a bonus, or places a bet on the platform.

The 1x platform offers sports betting, casino games, video poker, slots, and live dealer tables. All services are provided subject to these terms, along with any additional rules published on specific game or promotion pages. Where a conflict exists between these general terms and a specific promotion's terms, the specific promotion terms take precedence for that promotion only.

By using 1x, you confirm that you are acting on your own behalf, that the funds you deposit belong to you, and that you are not using the platform for any unlawful purpose. These terms are governed by the laws applicable to the jurisdiction under which 1x holds its gaming licence.

2 Eligibility

To register and use the 1x platform, you must meet all of the following conditions:

  • You must be at least 18 years of age. 1x operates a strict 18+ policy with no exceptions.
  • You must be legally permitted to participate in online gambling under the laws of your country or region of residence.
  • You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
  • You must not be an employee, contractor, or close family member of an employee of 1x or any of its affiliated companies.
  • You must not have been previously excluded or banned from the 1x platform.

Age Verification: 1x reserves the right to request proof of age at any time. Accounts where age cannot be verified will be suspended until documentation is provided. Any winnings accumulated during an unverified period may be withheld pending verification.

It is your responsibility to ensure that online gambling is legal in your jurisdiction before registering. 1x does not provide legal advice and cannot be held responsible for any legal consequences arising from your use of the platform in a jurisdiction where it may be restricted.

3 Account Registration

To access the full range of 1x services, you must create a registered account. During registration, you are required to provide accurate, complete, and up-to-date personal information. Providing false information — including a false name, date of birth, or address — is a violation of these terms and may result in immediate account closure.

  • Each person may hold only one account on 1x. Duplicate accounts are not permitted under any circumstances.
  • You are responsible for maintaining the confidentiality of your username and password. Do not share your login credentials with anyone.
  • You must notify 1x immediately if you suspect unauthorised access to your account by contacting support at [email protected].
  • Account details including name and date of birth cannot be changed after verification. Contact support if you believe there is an error.
  • 1x reserves the right to carry out identity verification (KYC) checks at any time, including before processing withdrawals.

Accounts that remain inactive for a period of 12 consecutive months may be classified as dormant. 1x will attempt to contact you before any dormancy fees are applied. Details of the dormancy policy are available from the support team.

4 Deposits and Withdrawals

1x supports deposits and withdrawals through local Bangladesh payment methods including bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳10. Minimum withdrawal amounts and processing times vary by payment method and are displayed in the cashier section of your account.

  • Deposits are generally credited to your account instantly or within a few minutes of confirmation.
  • Withdrawals are processed within 24 hours in most cases, subject to verification requirements.
  • You may only withdraw funds to a payment method that you own and that has been used to deposit on your account, or to a verified account in your name.
  • 1x does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own charges.
  • Withdrawals may be delayed if your account has not completed identity verification or if a bonus wagering requirement has not yet been met.

Currency: All balances, bets, and payouts on 1x are displayed and processed in BDT. No currency conversion is applied on the platform itself.

1x reserves the right to request supporting documentation for any withdrawal, particularly for large amounts or where unusual account activity has been detected. This is a standard anti-money laundering requirement and is not a reflection on any individual player.

5 Bonuses and Promotions

1x offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published alongside each offer on the Promotion page, as well as the general bonus rules set out here.

  • Bonuses are credited to your account as bonus funds, not real money, until wagering requirements are met.
  • Wagering requirements specify how many times the bonus amount must be wagered before a withdrawal can be made. The applicable multiplier is stated on each promotion.
  • Bonuses must be claimed within the validity period stated on the promotion. Expired bonuses cannot be reinstated.
  • Only one welcome bonus may be claimed per player, per household, and per IP address.
  • 1x reserves the right to withdraw a bonus offer at any time before it has been claimed.
  • Attempting to abuse the bonus system — including through the use of multiple accounts, coordinated play, or exploiting technical errors — will result in bonus forfeiture and possible account suspension.

Wagering Restrictions: Certain games may contribute less than 100% toward wagering requirements, or may be excluded entirely. The contribution rates for each game category are listed on the relevant promotion page. Always check before playing with bonus funds.

6 Betting and Gaming Rules

All bets placed on 1x are subject to the specific rules of the relevant sport, game, or event. These rules are accessible from the Game Information page and within each game interface. It is your responsibility to understand the rules of any game before placing a bet.

  • Bets are final once confirmed. 1x does not accept requests to cancel or amend a bet after it has been placed, except where explicitly permitted by the rules of a specific market.
  • In the event of a technical error during a game or sporting event, 1x reserves the right to void affected bets and return stakes to players.
  • Maximum bet limits apply to all markets and games. These limits are displayed within the relevant game or betting interface.
  • 1x reserves the right to limit the maximum winnings payable on any single bet or combination of bets.
  • Live betting odds are subject to change in real time. The odds displayed at the moment your bet is confirmed are the odds that apply to that bet.

For casino games including Poker, Joker Poker, Phoenix Rises, and Legend of Perseus, the published return-to-player (RTP) percentages represent theoretical long-term averages and do not guarantee any specific outcome in any individual session.

7 Prohibited Conduct

The following activities are strictly prohibited on the 1x platform. Engaging in any of these behaviours will result in account suspension, forfeiture of balances, and may be reported to relevant authorities:

  • Using automated software, bots, scripts, or any other tool to place bets or interact with the platform without human input.
  • Exploiting software bugs, glitches, or errors in games or the platform to gain an unfair advantage.
  • Colluding with other players to manipulate game outcomes, particularly in live poker or other multiplayer games.
  • Using the platform to launder money or conduct any other financial crime.
  • Registering multiple accounts to claim bonuses more than once.
  • Providing false identity information during registration or verification.
  • Attempting to access another player's account without authorisation.
  • Engaging in any form of match-fixing or insider betting on sporting events.

Zero Tolerance: 1x operates a zero-tolerance policy toward fraud, cheating, and money laundering. Any account found to be involved in such activities will be permanently closed and all funds will be withheld pending investigation.

8 Account Suspension and Closure

1x reserves the right to suspend or permanently close any account at its discretion, with or without prior notice, in the following circumstances:

  • Breach of any provision of these Terms and Conditions.
  • Failure to complete identity verification within a reasonable timeframe.
  • Suspected fraudulent activity, money laundering, or other illegal conduct.
  • Requests from regulatory or law enforcement authorities.
  • Account inactivity beyond the dormancy period.

If your account is closed due to a breach of these terms, any remaining balance may be forfeited. If your account is closed for reasons unrelated to a breach — for example, at your own request — your verified real-money balance will be returned to you via your registered payment method after any outstanding wagering requirements are resolved.

You may request the closure of your own account at any time by contacting the 1x support team. Self-exclusion options are also available through the Responsible Gaming page.

9 Limitation of Liability

1x provides its platform on an "as is" basis. While we work hard to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or that the platform will be free from errors at all times.

  • 1x is not liable for any losses arising from platform downtime, technical errors, or interruptions to internet connectivity on your end.
  • 1x is not responsible for any tax obligations that may arise from your winnings in your jurisdiction. It is your responsibility to declare and pay any applicable taxes.
  • 1x's total liability to any player in connection with any single incident shall not exceed the amount deposited by that player in the 30 days preceding the incident.
  • Nothing in these terms limits 1x's liability for fraud, death, or personal injury caused by its own negligence.

10 Privacy and Data

1x collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By registering on 1x, you consent to the collection and use of your data as described in the Privacy Policy.

  • Your personal data is used to operate your account, process transactions, verify your identity, and comply with legal obligations.
  • 1x does not sell your personal data to third parties.
  • Data may be shared with payment processors, identity verification providers, and regulatory bodies where required.
  • You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention requirements.

For full details of how your data is handled, please read the Privacy Policy.

11 Responsible Gaming

1x is committed to promoting responsible gambling. We believe that gaming should be an enjoyable form of entertainment, not a source of financial hardship or personal distress. The following tools are available to all registered players:

  • Deposit Limits — Set daily, weekly, or monthly limits on how much you can deposit.
  • Session Time Reminders — Receive notifications after a set period of play.
  • Cooling-Off Period — Take a short break from the platform for a defined period.
  • Self-Exclusion — Exclude yourself from the platform for a minimum of six months.

If you feel that your gambling is becoming a problem, please visit our Responsible Gaming page immediately. These tools are available 24/7 and take effect without delay once activated.

Gambling should never be used as a way to recover financial losses. If you are gambling to chase losses, please use the self-exclusion tool or contact our support team for assistance.

12 Changes to These Terms

1x reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "Last updated" date. For significant changes, 1x will attempt to notify registered players via email or an in-platform notification.

Your continued use of the 1x platform after any changes have been published constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you should stop using the platform and contact support to close your account.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the 1x support team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available directly within your 1x account after login.
  • FAQ: Common questions are answered on the FAQ page.

For account-specific queries including withdrawals, verification, and bonus disputes, please have your account details ready when contacting support to help us resolve your query as quickly as possible.

Ready to Play on 1x?

Now that you know the rules, you're all set. Join over two million Bangladesh players on 1x — register in under two minutes and claim your welcome bonus today. 18+ only. Please play responsibly.

By registering you confirm you have read and agreed to these Terms and Conditions. Visit our Responsible Gaming page for player protection tools.